Swedish Balancing 60mins

Cancellation Policy

MOBILE SPA SERVICE AGREEMENT This Agreement is made between: Business Name: __________________________ Registered Name (SSM): __________________ Contact: _______________________________ Client Name: ____________________________ IC / Passport No.: ______________________ Address (Service Location): ______________ Contact No.: ____________________________ Scope of Services The Mobile Spa Provider agrees to provide the following service(s): Treatment Type(s): _______________________ Duration: _______________________________ Date & Time: _____________________________ Services are provided at the client’s chosen location. Payment Terms Total Service Fee: RM __________ Deposit (if applicable): RM __________ Balance payable: ☐ Before service ☐ After service Payment may be made via cash, bank transfer, or e-wallet. Cancellation & Rescheduling Cancellation less than 24 hours before appointment may result in deposit forfeiture. The provider reserves the right to reschedule due to emergency or safety concerns. Client Responsibilities The client agrees to: Provide a safe, clean, and suitable treatment space Inform therapist of any medical conditions Ensure no harassment, inappropriate behavior, or unsafe environment Liability Disclaimer The Mobile Spa Provider shall not be held responsible for: Pre-existing medical conditions not disclosed Allergic reactions where ingredients have been disclosed Accidents caused by unsafe client premises Termination of Service The provider reserves the right to immediately stop service if: Safety is compromise Inappropriate behavior occurs False information is provided Date: _________________________________ Provider Signature: _____________________ Date: _________________________________ Client Consent & Medical Declaration Form Purpose:Protects you legally and ensures safe treatment. CLIENT CONSENT & HEALTH DECLARATION FORM Client Name: ____________________________ Date of Service: _________________________ Please tick (✓) where applicable: ☐ I confirm that I am over 18 years old ☐ I understand the nature of spa treatments ☐ I consent to receive the treatment(s) Medical Information Please declare if you have or had any of the following: ☐ Pregnancy ☐ High blood pressure ☐ Diabetes ☐ Heart condition ☐ Skin condition / allergy ☐ Recent surgery or injury ☐ Other (please specify): __________________ Consent Statement I confirm that: I have truthfully disclosed my medical history

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